---
title: Create an Email-Alert Based Trigger for Connector Online Status
slug: create-an-email-alert-based-trigger-for-connector-online-status
docTags: 
createdAt: 2023-09-25T19:12:42.242Z
---

In this use case, you'll set up an alert and a trigger for the default MQTT SSL connector in Manufacturing Connect Edge (MC Edge) that connects to Manufacturing Connect. Then you will simulate a disconnection for the connector to trigger the alert.

# Before You Begin

- You will have to enable SMTP from the Manufacturing Connect Admin Console. See [Email](docId\:XG4vTwb4X3rB-Yadjzt97) to learn more.&#x20;
- If you haven't yet connected your MC Edge instance to Manufacturing Connect, see [Activate an Edge Device](docId\:M2dU1twvNe9kZ1he-r222). An MC Edge instance needs to be activated in Manufacturing Connect before it can trigger alerts.

# Step 1: Set Up an Email-Alert based Trigger&#x20;

In this step you'll create an email notification alert. Next, you will create a trigger that will use the email notification alert. See [Alerts](docId:2zMaXAfW8FaxD-bhWSeP6) for additional details.

From Manufacturing Connect, navigate to **Events & Alerts** and follow the steps below.&#x20;

## Step 1a: Set Up an Email Alert

**To set up an email alert:&#x20;**

1. From the *Events & Alerts* pane, click the **Add new Action** icon. &#x20;
   The *Add new Action* dialog box appears.
   ![](https://api.archbee.com/api/optimize/SSUUxKZUk9bFTEPNn_6Zo/4kj1vGY8vFuEs7Cj6g2ha_add-new-action.png)
2. From the *Add new Action* dialog box, enter the following details:
   - **Action Template**: Select EMAIL.
   - **Action Name**: Enter an action name.&#x20;
   - **Enter email**: Enter an email address that will receive the alert.
   - **Notifications Limit**: Enter 1.&#x20;
   - **Interval**: Select *minute*.
3. Click **Add**.&#x20;
   The newly created action appears in the *Action List*.

::Image[]{src="https://api.archbee.com/api/optimize/SSUUxKZUk9bFTEPNn_6Zo/12fxB2Jd2r2gu7ixNdevB_image.png" size="80" width="1554" height="496" caption="Creating a new email alert" position="center" showCaption="true"}

## Step 1b: Set Up a Trigger

**To set up a trigger:&#x20;**

1. From the *Events & Alerts* pane, click the **Add new Trigger** icon.&#x20;
   The *New Trigger* pane appears.
   ::Image[]{src="https://api.archbee.com/api/optimize/SSUUxKZUk9bFTEPNn_6Zo/__pb4Jy2-dOl7wRIZCXqh_add-new-trigger.png" size="80" width="1329" height="568" position="center" showCaption="false"}
2. From the *New Trigger* pane, configure the following sections.&#x20;

### Trigger

- **Name**: Enter a name for the trigger.
- **Active**: Select the checkbox.
- **Dashboard**: Select the checkbox.
- **Description**: Enter a description for the trigger.

### Scope

Selec&#x74;**&#x20;Edge Device&#x20;**&#x61;nd select the appropriate MC Edge instance.&#x20;

### Source

- Selec&#x74;**&#x20;Metrics&#x20;**&#x61;s the source of the trigger.
- Click **Add&#x20;**&#x6E;ew rule.
- **Select Alert template**: Select *Connector online status.*
  - Enter the value `60` for *Alert Delay, seconds*.&#x20;

### Action

- **Action List**: Select the action you previously created.
- **Continuously**: Select the checkbox to send notifications continuously. &#x20;
- **Notification Period, minutes**: Enter 1.

When done, click **Save**.&#x20;
The alert trigger appears in the Trigger List.

# Step 2: Simulate a Disconnection

From MC Edge, you will simulate a disconnection with Manufacturing Connect.

**To simulate a disconnection:**

1. Log in to Manufacturing Connect Edge.&#x20;
2. From the navigation panel, select **Integration**.&#x20;
   The *Integration&#x20;*&#x70;ane appears.&#x20;
3. From the *generic-mqtt-ssl* tile, click the toggle to disable the connector.

::Image[]{src="https://api.archbee.com/api/optimize/SSUUxKZUk9bFTEPNn_6Zo/EoYm7g7peFxfcaXXfcAe7_image.png" size="80" width="1040" height="570" position="center" showCaption="false"}

# Step 3: Verify Successful Trigger and Alert

From Manufacturing Connect, you will verify the simulated disconnection.

**To verify the trigger and alert:**

1. Log in to Manufacturing Connect.
   The Status Overview page displays.&#x20;
2.   From the navigation panel, navigate to **Events & Alerts&#x20;**> **Incidents**.
   The *Incidents&#x20;*&#x70;ane appears. Review that the incidents display in the list.&#x20;

The email address that was configured for the alert will also receive the respective alert email.

![](https://api.archbee.com/api/optimize/SSUUxKZUk9bFTEPNn_6Zo/3dnC_ZEFnxsoPoMlqhJRG_vqxt10uwvt7wlaldr8pekimage.png "Alert email")

