Test a Provider

5min

You can test an LDAP provider from the Authentication Providers list or the Configuration Update Provider dialog box by navigating to System > Access Control > LDAP/AD Auth.
Tests include:
Connection status
Groups status, count, and details
Users status, count, and details
Important: To receive meaningful test results, the LDAP server must be connected to the network.
Test an LDAP Provider
To test an LDAP provider:
Navigate to System > Access Control. 
Click the LDAP / AD Auth tab. 
The Authentication Providers pane appears.
Click the Action menu next to a provider and select Test. 
The Provider Test Result dialog box appears detailing the test results. 
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View Groups and Users details
You can view information on Groups and Users from the Provider Test Result dialog box. To view the information, click the Info icon in the Groups or Users section. The details for the users or groups configured on the LDAP server drop down. 
The Provider Test Result dialog box
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Details for Groups include (for each listed group):
DN
Group ID
Group Name
Users DN, Group ID and Group Name
Details for Users include (for each listed user):
DN
Group ID
First Name
Last Name
Test an LDAP Provider Configuration
To test an LDAP provider configuration:
From the Authentication Providers pane, click the Actions next to a provider and select Configure.
Click Test. 
The Update Provider dialog box changes to include test results for the selected provider. 

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Updated 08 May 2024

Manage LDAP Providers