Software Updates

the upgrade process preserves your data and existing configurations however, we recommend that you create a backup after you install manufacturing connect edge software on a device, you can use this upgrade process throughout the lifetime of your device you have several options to upgrade manufacturing connect edge if you need to download any version of manufacturing connect edge, y ou can access it through manufacturing connect (mc) > edge management > downloads available file formats to download are iso , upd , ova , docker tar gz important for a seamless upgrade experience, you must follow the correct upgrade path skipping a significant lts version may cause issues with the upgrade process when you upgrade, you must upgrade to version 3 16 10, 3 16 11, or 4 0 3 for specific upgrade paths, see /#upgrade paths important before you upgrade, note that you can u pgrade to an internal prerelease version however, if you do so remember that you will not be able to upgrade again from that prerelease version upgrade to the same version you're currently on, if needed for example, if your current version is 3 3 1, you can upload the 3 3 1 upd file again to your manufacturing connect edge instance use a template to apply configuration and setup settings from an existing edge device to a fresh installation or to update another device see docid\ szwx7grbr36gqnhhhoprd for more information you cannot downgrade to a lower version upgrade if your controller is ide you must have a sata controller to upgrade caution software upgrades on unvalidated virtualbox versions may result in a corrupted and unrecoverable manufacturing connect edge instance manufacturing connect edge supports oracle virtualbox versions up to version 7 2 0 upgrade paths refer to the following table for specific upgrade paths depending on your current version and the latest manufacturing connect edge version the general upgrade path is earlier manufacturing connect edge version > 3 5 6 > 3 11 6 > latest manufacturing connect edge version current version latest version ( 4 0 3 ) 3 2 x 3 2 3 > 3 2 8 > 3 2 11 > 3 2 12 > 3 5 6 > 3 11 6 > 3 16 11 3 3 1 and 3 3 2 3 5 6 > 3 11 6 > 3 16 11 3 5 4 and 3 5 5 3 5 6 > 3 11 6 > 3 16 11 3 5 6 3 11 6 > 3 16 11 3 11 0 to 3 11 5 3 11 6 > 3 16 11 3 16 x 4 0 3 upgrade manufacturing connect edge you have three options for upgrading manufacturing connect edge uploading a local file this is the recommended method upgrading through manufacturing connect downloading an upgrade file choose this when the first two methods are unavailable note uploading the manufacturing connect edge upd file in a chrome browser can sometimes cause an out of memory error if this occurs, use a different browser or the download with url option in manufacturing connect edge backup checklist for backup purposes, you have the option of downloading a backup while doing an upgrade all configurations and settings are maintained and carried over after upgrading to a new version download all tags in a csv file from devicehub > tags see docid\ ofncjaqkyhmqmwkrkoxqc download flows files from flows manager see docid 6b477aht1covrvdunmdlr for more information export all flows from your analytics groups see docid\ z4v8hysfuqfxuwpyimf9c for more information export the opc ua hierarchy configuration json file from the opc > hierarchy pane see docid\ gob3m dsh fpuupfqhs u for more information create a template from the template tab in system > backup / restore see the download a template section in docid\ ackyuezijf6ymezlhra7u create a support bundle from the support section in system > support see docid\ o6os8s20kdxu71lxpr2yf make a backup of your system from the backup / restore configuration section in settings > backup / restore see docid 81hszehhvdwsq0eabw1z option 1 upload local file this is the recommended upgrade method before you begin verify the current software version running on manufacturing connect edge in system > info under the general section contact your manufacturing connect edge representative to get the correct version of the upd file you want to upgrade to if needed, review the upgrade paths section above upload a new version of manufacturing connect edge software once you have the correct upd file, complete the following steps to upload it to your manufacturing connect edge instance to upload a new version of manufacturing connect edge in manufacturing connect edge navigate to system > device management the device management pane appears from the software update section, click upload file select the upd file and click open a pop up warns you of the device reboot and prompts you to confirm the upload click ok follow the prompts to download a backup before proceeding with the upgrade you have the option to skip the downloading of a backup but is not recommended the software loads and installs the progress of the upload will display once finished, the system reboots once the system has restarted, close your browser and open the browser again clear your browser cache log in to manufacturing connect edge and navigate to system > info verify the software version is the updated version option 2 upgrade through manufacturing connect if you have access to manufacturing connect, see the following for upgrading remotely docid\ nd e7tzar3j7ydv 3h3ut option 3 download upgrade file if the two options above are not available, then you can download the upgrade file from a url before you begin follow up with your manufacturing connect edge representative to download the correct upd file locally to your computer and get the checksum value you will need then, upload the file to your preferred file storage service you will use the url to access the file when entering the download url in manufacturing connect edge download the upgrade file in manufacturing connect edge to download the upgrade file in manufacturing connect edge in manufacturing connect edge, navigate to system > device management the device management pane appears in the software update section, click download from url the download software update dialog box appears enter or paste the download url and checksum value in the required fields then, click start download when the download successfully completes, the file displays in the update files section for the downloaded file, click update follow the prompts to download a backup before proceeding with the upgrade you have the option to skip the downloading of a backup but is not recommended