The Incidents module includes a list of edge devices for which there is an incident. Incidents are generated alerts that are based on triggers. System triggers are preloaded, and user triggers are created in Alerts.

The Incidents pane includes filters for selection of a group list, state, and date range filters for Opened Before, Opened After, Closed Before and Closed After.

You can view an edge device's details by clicking its ID, and view a trigger by clicking on the trigger link associated with an edge device.

To access the incidents UI:

Refer to the following actions you can take on the Manufacturing Connect User UI's Events & Alerts' Incidents tab.

[1] Select Opened Before Date

[2] Select Opened After Date

[3] Select Closed Before Date

[4] Select Closed After Date

[5] Select Device Group List

[6] Select State:

[7] Refresh

[8] Show filter / Hide filter

[9] View Edge Device Details. You cannot access an edge device if the Manufacturing Connect can no longer reach Manufacturing Connect Edge.

[10] View Trigger: Manage Alert Triggers 

[11] Resolve Incident

[12] Select Rows per page: 10, 25, 50

[13] First Incidents/Forward/Backward/Last Incidents